The brand has rules. They are short.
The CommunityOS brand is built on a specific voice and a specific vocabulary. The point of writing them down is to make every external surface — site copy, X posts, decks, contracts — sound like the same product talking.
One primary. Four supporting.
The primary tagline sits in the navigation logo block and the homepage hero. The supporting taglines rotate through hero variants, X posts, and email subject lines.
Do and don't.
The voice is operator-shaped. Specific, calm, never selling the dream. The rules below are absolute — every piece of copy fails the review if any of the don'ts show up.
- Lead with the operator's question, not the feature name
- Use specific numbers when available (5,806 ranked, 298 surfaced)
- Name surfaces: Act Now queue, Proof Review, ROI Report
- Write like you would say it on a call to a customer
- End with what the reader does next
- Use "AI" as a noun, descriptor, or shorthand
- Use emoji or hashtags in marketing surfaces
- Use SaaS clichés: unlock, leverage, game-changer, synergy, seamless, robust
- Promise outcomes that aren't proven ("increase engagement 300%")
- Use jargon that requires a glossary to parse
The terms, capitalized correctly.
Full definitions in the glossary.
Four colors, applied with restraint.
Type: DM Sans for display, IBM Plex Mono for metrics and labels. No third font, ever.
Need the brand assets?
Logo files, color tokens, and approved copy snippets ship with pilot onboarding.